westland's peace of mind program
Frequently Asked Questions

Who is the typical customer for Westland's Peace of Mind Program^®?
Anyone who wishes to properly memorialize a loved one who has passed away. Widows, widowers, children, and other family members who feel a responsibility to respect that person who meant so much to them while living purchase our services. Many times, the decision is made and an entire family pays for the plan. People who "pre-plan" their funeral also opt to purchase our plans in advance.

What are the most common reasons that people purchase one of Westland's plans?
Many of our clients are simply no longer able to care for their family plot because of physical limitations, for example - arthritis. Others wish to move to another area, and caring for the plot represents "unfinished business" to them. And, to many of our clients, our service helps them to remove the responsibility from their children. Let's face it no one wants to be forgotten!

Most cemeteries provide "perpetual care". Is there an overlap in the services provided by Westland?
No. "Perpetual Care" provided by cemeteries is merely turf maintenance. They cut grass and prune trees. Where the cemetery leaves off, Westland takes over. We beautify the plot, such as plant flowers of the family's choice -- according to plans created by our on-staff horticulturist, maintain those plantings throughout the growing season, send color photographs twice per year to surviving family members, and secure a winter basket or wreath at the gravesite for Thanksgiving.

Do cemeteries allow you to perform these services?
Of course. While a small percentage of cemeteries have restrictions against planting, the vast majority of them allow family members to put in plants, or place flowers, if they wish. We take the family's place in caring for the gravesite.

What is the duration of the service plans Westland provides?
All Westland's services run for twenty-five years for a one time cost, with options available for additional 25 year periods as desired.

Are these contracts expensive?
Not at all. We have contracts priced to meet the needs of people of almost all income levels. Many of our current clients are families who share the cost among the surviving spouse and children.

Are the service plans guaranteed?
Yes. All service plans carry a prorated performance guarantee in writing. The proceeds are held in a custodial account at a trust department of a major financial institution to assure that funds are available throughout the term of each service plan.